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Stormwater is the rain and melted snow that flows over land into our lakes and rivers.

You may report a problem using the tool on our Sewers and Wastewater webpage. The City also conducts smoke testing, which is a safe, quick way to find areas of the sewer system that need updating. Water entering the sanitary sewers is routed to the City of Thunder Bay’s Water Pollution Control Plant, where it is treated and then returned to Lake Superior. Learn how to best manage your household sewer which collects wastewater from your toilet, sink, shower, drains and other sources in your home. Visit our Sewers and Wastewater webpage for more information.Ĭurious about your sewer connection? See Your Sewer Connection, an informative PDF that will answer your questions. Thunder Bay's sewer and wastewater system provides an essential service and protects the integrity of Lake Superior. Learn how to check your water meter, and what your payment options are, on our Water Meter Readings and Billing webpage. Visit our Lead in Drinking Water webpage for safety information and to learn about the City's Lead Water Service Replacement Loan Program, launched in 2020. We promote wise water use through discounts and rebates.

We strive to protect our drinking water, and to provide you with high-quality water. The City of Thunder Bay sits on the shore of Lake Superior, the world's largest freshwater lake.